Internship opportunity providing technical support for Low Voltage Variable Frequency Drives at ABB’s New Berlin, WI location.
Your Role
Here’s what you will be doing:
- Provide phone and email support for common issues with Low Voltage (LV) Variable Frequency Drives (VFDs), including setup, troubleshooting, and warranty checks.
- Identify problems and collaborate with other teams to find effective solutions and improve customer satisfaction.
- Share product quality concerns with the Quality team.
- Manage warranty cases balancing customer needs and cost control.
- Approve service work by authorized contractors across North America and support out-of-warranty repairs.
- Stay updated on product changes and maintain strong technical skills in Drive repair and troubleshooting.
- Log all support cases in Salesforce with clear and complete notes.
About You
The company is looking for:
- Pursuing a Bachelor’s degree in an engineering discipline at an accredited U.S. university.
- Reliable transportation to and from the onsite work location in New Berlin, Wisconsin.
- Legal authorization to work in the United States without company sponsorship now and in the future.
- Critical thinking skills to analyze complex situations and develop strategic solutions.
- Ability to organize and prioritize tasks to meet deadlines.
- Capability to manage multiple tasks simultaneously while maintaining high quality standards.
- Collaborative skills to convey ideas, share information, and provide updates on project progress.
- Must reside within a 50-mile radius of the office and manage own commuting arrangements.
Compensation & Benefits
- Hourly rate between $20 - $34, based on qualifications, graduation year, and experience.
- No relocation assistance or stipend provided.
- Internships are not eligible for company-sponsored medical benefits, 401(k) contributions, or paid time off.
Training & Development
Opportunity to gain practical experience through various projects, acquire knowledge by performing directed tasks, and enhance personal education and employment opportunities.
How to Apply
Applicants must meet all qualifications and manage their own commuting arrangements. No relocation assistance or stipend is offered. Candidates must reside within a 50-mile radius of the New Berlin, Wisconsin office.
This job may close before the stated closing date, you are encouraged to apply as soon as possible
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