Support Engineer I Intern (Start ASAP)

Support Engineer Intern role at Cisco involves troubleshooting, AI and cloud technology support, and collaboration within a diverse, innovative team.

Your Role

Here’s what you will be doing:

• Work alongside experienced engineers to troubleshoot and resolve technical issues on Cisco’s internal platforms.
• Apply understanding of AI concepts and cloud-first technologies to support innovative solutions.
• Use Salesforce fundamentals (admin basics, service cloud) to track, manage, and resolve support cases efficiently.
• Communicate technical information clearly and accessibly for sellers and users of all backgrounds.
• Analyze data and trends to recommend improvements, enhancing user satisfaction and operational excellence.
• Embrace agile methodologies and contribute ideas that foster continuous learning and team success.
• Demonstrate empathy and active listening in every customer interaction to ensure an inclusive and supportive experience.

About You

The company is looking for:

• Current enrollment in a U.S.-based undergraduate program (STEM or related fields preferred).
• Interest or foundational experience in AI, cloud technologies, and agile practices.
• Basic familiarity with Salesforce (admin basics, service cloud).
• A collaborative mindset, eager to learn, adapt, and contribute to team goals.

How to Apply

Applications are accepted until further notice. When you apply, a Cisco representative may contact you directly if a relevant position opens.

This job may close before the stated closing date, you are encouraged to apply as soon as possible

Report this job