Junior End User Support Intern (Jun 2026)

Join CACI as a Junior End User Support Intern providing IT support and technical assistance to federal and contractor staff.

Your Role

Key responsibilities include:

• Assisting the team with on-site technical support for hardware (laptops, printers, tablets, mobile devices) and peripherals, software (COTS, GOTS, Web), audiovisual display systems, and wireless technologies.
• Supporting scheduling and coordinating customer desk-side support for new software installations or hardware/software repairs.
• Reviewing pending tickets daily and updating work details according to DSS ticket management procedures.
• Providing end user equipment life cycle replacement support.
• Performing additional duties as assigned.

About You

The company is looking for:

• Ability to obtain DoD Security Clearance.
• Ability to obtain Department of Homeland Security (DHS) Entry On Duty (EOD) - Active EOD.
• Currently pursuing a Bachelor's or Master's degree in Information Technology, Computer Science, or a relevant field.
• Excellent verbal and written communication skills.
• Strong attention to detail, organizational and time management skills.
• Ability to work independently and as part of a team.
• Legal authorization to work in the United States without employer sponsorship now or in the future.
• Ability to travel locally within the National Capital Region.
• Physically capable of lifting and moving fifty (50) lbs.
• Able to work in confined spaces.
• Desired: Previous internship experience in Information Technology and a preferred GPA of 3.0 (not required).

Compensation & Benefits

• Salary range: $39,900 - $79,900 (national average, varies by location and experience).
• Comprehensive benefits including healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
• Flexible time off benefit.
• Access to robust learning resources.

Training & Development

Opportunities for continuous growth through access to learning resources and a culture focused on character and innovation.

Career Progression

Work with a high-performing team dedicated to advancing critical national missions and building a legacy of business success.

This job may close before the stated closing date, you are encouraged to apply as soon as possible

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