Join PwC as an End User Device Management Intern to support IT asset lifecycle and provide technical support in a collaborative, tech-forward environment.
Your Role
Key responsibilities include:
- Assist in the operations of the EUC asset life cycle, including planning and overseeing deployment, loan, refresh, and retirement of end-user devices.
- Assist in software packaging, release, and deployment processes to ensure smooth software updates.
- Provide IT support including technical troubleshooting, software installation, and upgrades.
- Help with post-resolution follow-ups of incidents and fulfill IT service requests.
- Collaborate with HR, IT, security, and procurement departments to ensure seamless operations.
- Maintain accurate records of all EUC assets, including status, location, and user assignments.
- Ensure compliance of end-user devices with the firm's security policies and standards.
About You
The company is looking for:
- Currently enrolled in a degree program in Information Technology, Computer Science, or a related field.
- Basic understanding of IT support and end-user device management.
- Willingness to learn and develop technical skills in troubleshooting, software installation, and device configuration.
- Strong interest in providing excellent customer service and effective communication with users at all levels.
- Familiarity with IT asset management principles and best practices is a plus.
- Awareness of security policies and standards related to end-user devices.
- Ability to work collaboratively with cross-functional teams and manage multiple tasks simultaneously.
- Strong organizational skills and attention to detail.
This job may close before the stated closing date, you are encouraged to apply as soon as possible
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