Digital & Client Experience (Design) Early Talent Internship (Jun 2026)

Join TIAA’s 10-week summer internship to gain hands-on experience designing AI-driven financial tools and collaborating across business functions.

Your Role

Here’s what you will be doing:

• Support research and design activities for agentic AI user experiences under senior designer guidance
• Assist in creating wireframes, prototypes, and interaction flows for AI-powered financial tools
• Participate in user research sessions to understand human-AI collaboration challenges and opportunities
• Help document design patterns and principles for trustworthy AI experiences
• Collaborate with cross-functional teams including accessibility, behavior science, ethics, researchers, engineers, and product managers
• Contribute to the development of feedback mechanisms that enable AI agents to learn from user interactions
• Assist in prototyping novel interaction patterns for voice, multimodal, and adaptive AI systems
• Support the creation of design frameworks that ensure fairness, inclusivity, and responsibility in AI experiences
• Contribute meaningfully within the intern community including participation in the AI Hackathon
• Engage with multiple business divisions such as Actuarial Services, Asset Management, Corporate Strategy, Financial Analysis, Human Resources, Marketing, Product Development, Risk and Compliance, Technology, and Wealth Management
• Support high-impact business initiatives through research, presentations, and project coordination

About You

The company is looking for:

• Full-time student pursuing a Bachelor's or Master's degree, rising sophomore
• Expected graduation between December 2026 and June 2028
• Minimum GPA of 3.0
• Preferred majors: Design, Human-Computer Interaction, Psychology, Cognitive Science, Computer Science, or related fields
• Basic familiarity with design tools such as Figma, Sketch, Adobe Creative Suite
• Expertise with Generative AI (GenAI)
• Understanding of user-centered design principles and design thinking
• Experimentation and innovation mindset with a bias for action
• Curiosity about AI’s future impact on human experiences and passion for emerging technologies

Compensation & Benefits

• Hourly pay range: $22.00 - $30.00
• Comprehensive Total Rewards package including superior retirement program
• Highly competitive health, wellness, and work-life offerings

Training & Development

• Structured professional development curriculum with comprehensive training modules
• Executive speaker series and educational workshops
• Mentorship programs and cohort-based learning experiences
• Networking events and access to executive and senior leadership
• Opportunities to explore diverse career pathways across multiple departments

Career Progression

• Gain comprehensive industry expertise and deep knowledge of TIAA’s culture, values, and financial services landscape
• Build foundational skills in Agentic AI design and human-AI collaboration
• Work on projects that impact clients’ financial well-being and contribute to responsible AI development

How to Apply

Submit your application as instructed in the job posting to be considered for this internship opportunity.

This job may close before the stated closing date, you are encouraged to apply as soon as possible

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