Design Researcher Intern (Jun 2026)

Design Researcher Intern to plan and conduct user research, synthesize findings, and support product decisions at Rocket.

Your Role

Key responsibilities include:

• Work closely with other Design Researchers to plan and conduct user research studies within a given business area
• Synthesize and share research findings with cross-functional and interdisciplinary teams
• Visualize research into artifacts such as customer journey maps, service blueprints, and personas
• Explore new business areas, research methods, and disciplines

About You

What you'll need:

• Bachelor’s or master’s degree in human-computer interaction (HCI), psychology, anthropology, sociology, or related field
• Knowledge of exploratory research activities such as contextual inquiry, ethnography, and diary studies
• Knowledge of evaluative research activities such as usability testing, heuristics evaluations, surveys, and clickstream analysis
• Knowledge of facilitating ideation, alignment, and engagement workshops with various disciplines and stakeholders
• Understanding of the mortgage or financial services industry (fintech)

Benefits

• Health care coverage including medical, dental, and vision insurance plans for employees and families
• Ancillary benefits for accident, critical illness, or hospitalization protection
• Short and long-term disability coverage without premium payments
• Dedicated health center available on-site in Detroit and virtually
• Basic life and accidental death and dismemberment insurance at no cost
• Paid time off (PTO) up to 4 weeks in the first year plus 7 paid company holidays
• Employee Assistance Programs (EAP) offering confidential support
• Mental health support including counseling, annual summit, and support groups
• Free weekly wellness classes (virtual and in-person)
• Nutrition resources and cooking demos
• Parental leave fully paid for newborn, adopted, or foster child
• Daycare subsidies for working parents
• Surviving family benefits continuation
• Adoption and foster assistance reimbursement
• College scholarship program for team members’ children
• Rocket home grant with up to $10,000 down payment assistance for first-time home buyers
• Special pricing and discounts on travel, electronics, cars, groceries, and more
• 401(k) plan with company match
• Exclusive mortgage pricing with no deposit and discounted closing costs
• Team member stock purchase plan with 15% discount
• Flexible Spending Account (FSA) for health and dependent care expenses
• Paid volunteer opportunities
• Commuting options, rewards, perks, and free parking
• Relocation assistance with dedicated specialist and customizable benefits

Training & Development

• Rocket Academy offering fully-funded degrees or tuition reimbursement for programs and certifications
• Educational seminars on health, financial, and career-related topics

This job may close before the stated closing date, you are encouraged to apply as soon as possible

Report this job