Bosnian Speaking Account Representative (Start ASAP)

Manage client financial accounts and provide exceptional service as a Bosnian Speaking Financial Account Representative at Shamrock Trading Corporation.

Your Role

Key responsibilities include:

• Providing exceptional customer service for financial clients
• Regularly updating account information to maintain customer records
• Preparing product or service reports by collecting and analyzing customer information
• Maintaining financial accounts by processing customer adjustments
• Providing daily funding and handling collections for assigned customers
• Performing risk assessments and ensuring procedures minimize risk
• Managing product or service issues, clarifying issues, determining causes, creating solutions, expediting corrections, and following up to ensure resolution
• Recommending potential products or services to management by analyzing customer needs
• Answering product and service questions and suggesting information about other products and services
• Other duties as assigned

About You

The company is looking for:

• Bachelor’s degree in business administration, finance, or related field preferred; or equivalent relevant experience
• Effective verbal, written, and interpersonal communication skills
• Problem-solving and conflict-resolution skills
• Proficient in Microsoft Office and data entry
• Demonstrated ability to meet deadlines
• Experience in the financial industry a plus
• Bilingual skills with fluency in Bosnian and English (speaking, reading, and writing) are a must

Benefits

• One-time sign-on bonus
• Generous company 401(k) contributions
• Employee stock ownership after one year
• Fully paid healthcare, dental, and vision premiums for employees and eligible dependents
• Gym benefits
• Competitive PTO
• Work-from-home opportunities after an introductory period

Training & Development

• Ongoing training and professional development opportunities
• LEAD Program for aspiring leaders

How to Apply

Submit your application to join a forward-thinking team in an award-winning culture.

This job may close before the stated closing date, you are encouraged to apply as soon as possible

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