AI Content Management Intern (May 2026)

Join Adobe as an AI Knowledge Management Intern to innovate HR content workflows using generative AI tools and enhance employee knowledge access.

Your Role

Here’s what you will be doing:

• Explore and test generative AI tools such as MS Copilot, ServiceNow, and Adobe Acrobat for automating HR content management workflows.
• Develop and test prompts or workflows for content audits, readability analysis, article rewriting, summarization, tagging, classification, metadata generation, feedback analysis, and content improvement suggestions.
• Conduct user testing and employee feedback sessions comparing AI-generated and human-authored articles.
• Evaluate results and report key insights, risks, and opportunities.
• Develop a reusable AI toolkit for knowledge management and recommend scaling methods within HR.
• Collaborate with knowledge management and HR experts to transform labor-intensive processes into scalable, intelligent solutions.

About You

The company is looking for:

• Currently enrolled full-time graduate or PhD student (or equivalent experience) in Information Science, Knowledge Management, Human-Computer Interaction, Technical Communication, Data Science, Information Systems, Cognitive Science, Library Science, or English, with an encouraged graduation date between December 2026 and June 2027.
• Availability for a full-time internship between May and September.
• Curiosity about AI tools and their applications in content creation, writing, or automation (e.g., CoPilot, ChatGPT, Cursor).
• Exposure to Knowledge Management tools such as SharePoint or ServiceNow.
• Experience with data organization, documentation, or writing (e.g., blogs, research papers, technical content).
• Comfortable learning new tools and experimenting independently.
• Interest in human-centered development, HR, or knowledge management.

Compensation & Benefits

• Hourly pay range: $25.00 – $30.00, varying by U.S. geographic market.
• Compensation reflects cost of labor across several U.S. markets.

This job may close before the stated closing date, you are encouraged to apply as soon as possible

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